DEAR APPLE METROTOWN

I have purchased 2 unlocked Iphone 5's recently with you and both experiences while purchasing were okay. The lack of attention you pay to customers is horrible. No one even came to ask me if I needed help or even tell me someone would be with me when the next employee is available. I had to literally get in someones face for attention because all your employee's basically ignored me. I visited your store again because I am having issues with one of the phones and I spoke to one of your employee's "JACK" and Jack was useless. I understand the store is busy but the least you can do is guide me in the right direction or at least tell me to make an appointment for some help. I work in the customer service industry and clearly you need to do some extra training for your employee's, what good is it for them to be so knowledgable but treat customers like crap ? I drove all the way from where I live to your store and for what? To get treated unfairly by your employee's ? All the experiences were a disappointment. Your employee's need to remember that the only reason they have jobs is because of US customers. They work in the customer service industry, its about time they learn to do their job right or to find a new career path.